Frequently Asked Questions

If you still have questions after reviewing the FAQs below, drop a note to hello@mudlilyclay.com

General questions

  • Is the piece I made during a pottery experience ready to be picked up? I forgot to pick up my pottery. Do you still have it? Click here for info on pottery pickup.

  • When will you be adding more multi-week classes? The schedule shows series that will begin within the next 60 days. Click here to add your name to our multi-week class waitlist if an available date is full. You must add your name to multiple waitlists if you are interested in being contacted for multiple dates.

  • Can I reschedule my pottery experience or multi-week class series? No, we are not able to allow rescheduling. You may cancel your booking and repurchase an open date, assuming you meet the cancelation terms you agreed to when you booked your original session. You may also let another person of your choosing take your place in a one-visit experience or for the entirety of your multi-week series.

  • Do you offer gift certificates for multi-week classes? We offer gift certificates for one-visit experiences but not for multi-week classes or studio time. Click here to purchase a one-visit pottery experience gift certificate.

  • Does Mud Lily fire outside work? Sorry; not currently.

  • Do you have parking? Yes! We are so lucky that we can offer you one of 7 off-street spots right in front of the studio. Make an immediate right turn once you enter the alley from Adam Ave. Please note that we are required to lock the parking lot before/after business hours.

  • What are your hours?

    Our hours are:

  • Monday: 6-9p

  • Tuesday: 10:30a-1:30p and 6-9p

  • Wednesday: 10:30a-1:30p and 6-9p

  • Thursday: 10:30a-1:30p and 6-9p

  • Friday: Workshops per schedule

  • Saturday: 10:30a-1:30p and workshops per schedule

  • Sunday: 10:30a-1:30p and workshops per schedule

Private events may be arranged according to your availability and openings at the studio. For a general idea of private event hours click here.

  • Can I reach you by phone? It is very difficult for us to respond to phone calls while at the studio--we are typically teaching and we always have clay all over our hands! The fastest way to reach us is by email: hello@mudlilyclay.com. To reach our voicemail system, leave a message at 619-784-6970.

  • Can I bring work in progress home to finish it (or vice versa)? No; we only fire pieces that are started and completed during your time here.

  • Do you accept cash? Only for in-store retail purchases.

  • Can class packs be shared? No; class packs can only be used by one person and cannot be shared.